Shipping Policy

At Lumis, we are proud to offer free worldwide shipping on all orders. There are no minimum order requirements, no restrictions on order quantity, parcel size or shipment weight — every single order ships to you at absolutely no cost.

All customs duties, import taxes, and government-imposed fees associated with your shipment are fully covered by us. You will not incur any additional charges upon delivery, ensuring a completely transparent and hassle-free shopping experience.

All orders are processed within 1-3 business days. Once your order has been shipped, you will receive a shipping confirmation email with a tracking number that allows you to monitor the progress of your delivery.

Standard delivery time is 6-12 business days from the date of shipment. Please note that delivery times may vary slightly due to local customs procedures, carrier conditions, and unforeseen delays such as severe weather or holidays.

We ship to all countries and regions supported by our global logistics network. If we are unable to ship to your location, we will notify you as soon as possible and process a full refund to your original payment method.