Customer Service Policy

Get in Touch


We are here to assist you with any questions, concerns or inquiries you may have. Our customer service team is dedicated to providing prompt and helpful support to ensure your shopping experience is smooth and enjoyable.

Email Us


  • General Inquiries & Customer Support: support@homeworldhub.com
  • Press & Media Inquiries: press@homeworldhub.com
  • Wholesale & Partnership Inquiries: wholesale@homeworldhub.com

Response Time


We aim to respond to all emails within 24-48 business hours. Please note that response times may be slightly longer during peak sale periods and holidays. When contacting us, please include your order number (if applicable) and a detailed description of your inquiry so we can assist you more efficiently.

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